How we collect, use and protect your personal information.
Last updated: 5 September 2026
When you submit a booking, quote request or contact form, we collect the details you provide, which may include your name, phone number, email address, event date, venue and any notes you share.
We use your information to respond to enquiries, confirm availability, prepare quotes, fulfil bookings, deliver and set up equipment, and improve our services. We may contact you by phone, WhatsApp or email regarding your booking.
We do not sell your personal information. We only share it with our staff and delivery crew as necessary to provide the services you request, or where required by law.
We keep your information only for as long as needed to complete your booking and meet any legal or accounting obligations.
Our website may use essential cookies and session storage to remember your booking cart between pages. No personal data is stored in cookies.
You may request access to, correction of, or deletion of your personal information at any time by contacting us.
Questions about this policy? Contact us at info@idoventureslimited.com or call +233 55 009 882.
