Help Centre

Frequently asked questions.

Everything you need to know about renting equipment.

Booking

How far in advance should I book?+

We recommend booking at least 2 weeks ahead for weekends and peak periods (December–January, Easter). For large concerts, 4–6 weeks is ideal.

Can I hire equipment for multiple days?+

Yes. Day 2 is billed at 70% of the daily rate and day 3 onwards at 50%. Long-term rates are also available.

Delivery & Setup

Do you deliver outside Accra?+

Yes. Delivery and setup within Greater Accra are included. We serve Tema, Kumasi, Takoradi, Cape Coast, Tamale and other regions for a distance-based fee.

Do you provide technicians and operators?+

Yes. Sound engineers, lighting operators and drone pilots can be added to any hire. For complex rigs an operator is included automatically.

Payment & Deposits

How do I pay?+

You can pay online with Paystack (card, Mobile Money or bank), or choose bank transfer / cash on delivery.

How does the security deposit work?+

A refundable deposit covers loss or damage and is refunded within 48 hours of equipment being returned in good condition.

Support & Reliability

What if equipment fails during my event?+

We keep backup units on-site for critical hires and our on-call team is reachable 24/7. If a fault is our responsibility, we'll refund the affected portion of your booking.

Is your equipment insured?+

Yes — all our equipment is inspected, serviced and insured before every hire.